What should I do if the electric tailgate cannot be closed, or there is a large gap between the tailgate after closing? First, you can try to push it by hand to see if you can close the door.......
What should I do if the electric tailgate cannot be closed, or there is a large gap between the tailgate after closing?
1. How to solve the problem of the door not closing
First, you can try to push it by hand to see if you can close the door
- If you can close the door, it means that the force of closing the door is not enough. Then we can increase the force of closing the door according to the method in the video.
A. DX/DS CODE
First use a screwdriver to simulate pushing the lock to the secondary lock, and then press the tailgate button 6 times (select 6 gears). There are 8 gears in total, and the initial default is 3 gears. After pressing 6 times, press the hand buckle button outside the tailgate to unlock. After unlocking, press and hold our tailgate button for 3 seconds, release it when you hear a beep, and press the tailgate button again to close the tailgate.
B. AT CODE
Open the tailgate, manually use a screwdriver to quickly turn the electric tailgate lock to the fully locked state. Short press our tailgate button within 10 seconds (the controller will make a beeping sound). The number of times you press it determines the closing speed (default 3, maximum 8, minimum 1, and the speed level increases by 1). After pressing the desired speed, quickly open the tailgate lock in any way (handle switch, key, front button), and the closing speed setting will take effect.
C. YX CODE
Open the tailgate, manually use a screwdriver to quickly turn the electric tailgate lock to the fully locked state. Then immediately press and hold our tailgate switch button. When you hear a buzzer beep, this is the height setting. When you hear two buzzer beeps, the door closing speed will be adjusted to 2-level. (And so on, the number of buzzer beeps you hear is the number of levels. There are 8 levels in total). After selecting the level, let go. Then press the outer handle button on the outside of the tailgate to unlock it. Press and hold our tailgate button again, and let go when you hear a beep.
D. QL CODE
Long press our tailgate switch button for about 12 seconds (you will hear a buzzer beep every 4 seconds, release it when you hear the third buzzer beep). Each time you repeat the above operation, the force will increase once, and you can repeat the operation 6 times)
E. MB CODE
Press and hold our tailgate switch button, and release it when you hear the third tone to speed up the door closing process.
Note: You need to know the code of the product you ordered, and then follow the corresponding method.
- If you can't close the door by pushing it by hand, please check whether the electric suction lock and the lock ring are aligned in the trunk. Or check whether the tailgate trim or anti-collision rubber strip is blocked You can also move the lock ring a little outside.
2. What to do if there is a large gap in the tailgate after the electric tailgate is closed?
A. Tighten the buffer rubber.

B. Add 1-2 washers to the screws of the electric suction lock.
C. Move the lock ring a little inward (but make sure the door can be closed. Sometimes moving the lock ring too far inward may cause the electric suction lock to fail to lock)
Welcome to contact us to get more details about our electric tailgate lift kit.
We have more than 800 car models for your choice.
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Website: www.kmautospace.com / www.powertailgateliftkits.com